Special arrangements for repeat prescriptions during COVID-19 Pandemic
We are now providing Telehealth consultations for patients for prescription renewals. When you call the reception, a booking for a brief telehealth consult will be made, and the doctor will call you to confirm the ongoing need and arrange the prescriptions.
We are now providing escripts (Tokens) to patients who chose to receive their prescriptions on their mobile device or email which can be taken to the chemist for filling the prescription.
There is no usual prescription renewal fee during the COVID pandemic period.
All requests for repeat prescriptions will be reviewed by your doctor and a decision is then made as to whether this repeat is appropriate for your health care needs. A receptionist will contact you if the request has been declined by the doctor, and organise an appointment for you if necessary.
Please allow atleast 48 hours for your prescription to be ready for collection. In emergency cases only, at the discretion of the practice, scripts will be faxed to your pharmacy. A Script only appointment can be made at the clinic for emergency prescriptions.
Please note that there is a fee chargeable for script requests, please contact the reception staff for more details.
Due to the current COVID cases in Mildura, we will only be running telehealth consultations, to protect our staff and patients. We hope to revert back to face to face consultations shortly.