Your medical record is a confidential document. It is the policy of this practice to keep personal health information secure from unauthorised access, use or loss; and ensure this information is only available to authorised member of staff.
New Patient: When you become a new patient at this practice in order to transfer your medical records to this practice, please collect the Transfer of Medical Records Form from the front desk, and complete the form. After you have signed the transfer form, our staff will contact your previous doctor, and ask them to send us your records (your pre-existing doctor may charge for release of records, as this is usual practice).
Transferring out of this Practice: When you are relocating or requesting to have your records transferred from this practice to another doctor, you will need to provide us your written consent for us to release them.
Due to the current COVID cases in Mildura, we will only be running telehealth consultations, to protect our staff and patients. We hope to revert back to face to face consultations shortly.